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Privacy Policy

Introduction
This Privacy Policy outlines how YD Tech (YD Tech, ydtech.com) collects, uses, and protects your personal information. By using our website, you accept this policy.

Data Collection
We collect the following information when you use our website:
Name
Email address
Phone number
Delivery address
Login password

How We Use Your Data
Your data is used for:
Processing and delivering orders
Sending offers or promotional information
Customer support and notifications about changes to terms

Data Security
We use encryption, password protection, and secure servers to safeguard your data.
Some data is stored using secure cloud services and protected local drives.

Cookies
We may use cookies for session management, personalization, and analytics.
If your device or browser supports cookies, you may receive personalized recommendations and improved website experience.

Third-Party Sharing
Your data may be shared with trusted third parties (payment gateways, delivery partners) strictly for completing transactions and service delivery.
We do not share sensitive data (like passwords) or sell your personal information to others.

User Rights
You have the right to access, update, or delete your personal data anytime.
For any data-related requests, contact us at our support email listed on the website.

Updates to Policy
Changes to this Privacy Policy will be posted here, and you will be notified by email when significant updates occur.

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Frequently asked questions

Here are some common questions about our company.

Refund & Replacement Policy (FAQ)

You can reach our customer support team by emailing ydtechcommunicate@gmail.com .Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

Standard returns are accepted within 3 days of delivery and replacements within 7 days, unless specifically mentioned otherwise on the product page.

Most products are eligible for return and replacement as per our policy. If a product is not eligible, it will be clearly stated on the product page.

You will need to provide your order receipt and valid delivery proof to initiate a return, replacement, or refund.

Refunds for all orders, regardless of payment method (COD, online payment, etc.), are processed only via the customer’s valid UPI ID or bank account details. If your UPI ID or bank account information is not already saved, you will need to provide it during the refund process.

Refunds for all orders, regardless of payment method (COD, online payment, etc.), are processed only via the customer’s valid UPI ID or bank account details. If your UPI ID or bank account information is not already saved, you will need to provide it during the refund process.

Refunds for all orders, regardless of payment method (COD, online payment, etc.), are processed only via the customer’s valid UPI ID or bank account details. If your UPI ID or bank account information is not already saved, you will need to provide it during the refund process.

Refunds are usually processed within 3–7 business days after we receive and verify the returned item.

For any questions or to start a return/replacement/refund, please reach out to our customer support via WhatsApp or email as listed on our website.